Home > About Market Pulse >

About Market Pulse

We are a privately owned customer experience improvement services company with a strong footprint in the Australasia and South East Asia regions and global reach capabilities

The Market Pulse group of companies is made up of Market Pulse (specializing in front line performance measurement) Ignite Research (focused on creative research solutions) and Infield International (providing CATI and fieldwork services).  We have unique ability to develop integrated program solutions tapping into our various business units and experiences.

Operating since 1989 and with a specific expertise in developing customised front-line performance management programs for large-scale multi-country retailers and service companies we focus on adding value through people and technology.

We are a full service research company with a unique ability to cover all our clients customer insights, front line performance measurements such as mystery shopping and retail evaluations, merchandising and integrated reporting needs. Founded in Auckland New Zealand, we now operate across Australia, South-East Asia, Latin America and South Africa and with a Global Reach capability

With a current client list of blue chip retail and service providers across the markets we operate we continue to build long-term relationships by focusing on adding value in all we do.